Category Archives: Ajira Tanzania

NMB Bank Jobs, Head; Centralized Operations

Head; Centralized Operations

Job Purpose

Provide leadership and direction to Centralized Operations teams and be responsible for the development and maintenance of the Bank’s operations ensuring that it continually acquires and maintains a profitable business with minimum risk.

Main Responsibilities

  • Oversee, coordinate, direct, and give guidance to the department and bank on all operational activities.
  • Lead the Centralized Operations teams by building, empowering them, and provide them with operational skills required to sustain the current and future NMB Bank growth.
  • Coordinate operational business activities of the Bank’s Departments with a view to improving efficiency and control standards across the network.
  • Oversee operational business activities of all the units under Centralized Operations i.e. Clearing, Trade Operations, Treasury back office, Central Processing, Remittance, Operations Support and Branch Operations.
  • Participate in the preparation and implementation of the Bank’s periodic reviews of the Business Plan.
  • Monitor network operational standards through System Reports, Internal and External Audit Reports and follow up rectification process of all High/Medium Risk Issues in liaison with Chief of Shared Services.
  • Give direction and solid input to the development and implementation of the key Snap checks focusing on Sensitive Performance Operational Areas for all branch network and play a major role in identifying Key Operational Control weaknesses of the Banking Core system and give directions on the best way forward to achieving required controls
  • Participate effectively in the Bank Projects geared to introducing new products and Services and/or improving existing products and services by giving appropriate operational guidance on required checks, controls, processes and procedures.
  • Coordinate the production of the annual budget within the various Centralized Operations; review and implement a system for control in adherence to the set budget, and report quarterly performance outcome of the departmental budget to Chief of Shared Services.
  • Oversee and participate in the review, refinement and implementation of branch Returns for monitoring operations of branches and update the Chief of Shared Services as appropriate
  • Recommend suitable training to develop skills within Centralized Operations that sustain the bank
  • Oversee the development and documentation of quality bank’s Operations Manuals in line with Business Focus
  • Prepare and oversee the review, design and implementation of the Centralized Operations Annual Strategic objectives and report regularly or as appropriate to Chief of Shared Services.
  • Develop and put in place appropriate Management Information System to support the operational activities of the Bank
  • Oversee clearing activities of the bank and be a key player in coordinating and managing all NMB operational activities related to BOT and other external/regulatory bodies.
  • Represent the bank on operational issues in internal/ external forums and be a role model in representing the bank’s good image.

Leadership and People Management:

  • Work closely with the Chief, Shared Services and all Head Office departmental Heads, Zone Managers and Branch Managers in streamlining the Operational functions of the bank and recommending beneficial operational changes from time to time.
  • Work closely with other Head Office heads in identifying areas of improvement in the current products, processes and services and recommending appropriate solutions to minimize risks
  • Manage information flow in both directions (upwards and downwards).
  • Build, develop and lead “Winning Teams” through good guidance, training and empowerment
  • Be a role model in all aspects of management to the direct reports and other team members within the network.
  • Create an empowering environment for the various teams in Operations Department encouraging ownership, initiative and accountability.
  • Implement the bank’s performance management directives

Knowledge and Skills

  • Good Background of Banking Operations in all Products and Services gained from a reputable bank or banks
  • Good understanding of NMB Operations
  • Good Product Knowledge
  • Leadership Skills
  • People Management Skills
  • Communication and Presentation Skills
  • Team-work, building and developing high performance teams
  • Planning for the Units
  • Managing and developing direct reports and all team members
  • Visionary thinker
  • Understanding of evolution in technologies used by Operations

Qualifications and Experience

  • Bachelor’s Degree in Banking, Business, Finance or its equivalent
  • MBA is an added advantage
  • Advanced computer skills- is a requirement
  • At least 10 years of proven work experience in banking of which five years spent in Operations and five years in Senior Managerial positions in a large, reputable bank or Financial Institution.

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.

“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.




Jobs ITM Tanzania Recruitment Services, General Manager

Position: General Manager

Job Summary
We are seeking to hire a General Manager with a strong background in operations
management to oversee all staff, budgets and operations in Tanzania.
Minimum Qualification: Bachelor
Experience Level: Management level
Experience Length: 5 years


  • Oversee day to day operations
  • Design strategy and set goals for growth
  • Maintain budgets and optimize expenses
  • Ensure employees work productively and develop professionally
  • Maintain quality service by establishing and enforcing organization standards
  • Evaluate and improve operations and financial performance
  • Direct the employee assessment process
  • Will be responsible for hiring staff as require
  • Prepare regular reports ensure operational transparency
  • Ensure staff follows health and safety regulations as required by law
  • Provide leadership and guidance to department managers ensuring a friendly work environment
  • Frequent local travel
  • Responsible for training line mangers
  • Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.


  • Minimum 5years experience in Telecom, FMCG, Banking & Finance Industries
  • Minimum 3 years proven experience as a manager
  • Must have a Bachelors in Business/Finance/Accounting or any related field
  • Masters will be added advantage
  • Experience in planning and budgeting
  • Experience in reading and interpreting financial statements
  • Must have knowledge of business process and functions
  • Strong analytical ability
  • Must be a proven leader and have necessary leadership skills
  • Excellent communication skills
  • Outstanding organizational and leadership skills
  • Problem-solving aptitude

How to Apply?
Please manually apply for this job using the details below:

Interested candidates can send their CVs with Portfolio of client’s with a Cover Letter
motivating their application to with email subject being ‘GENERAL MANAGER’

Deadline: 27th September, 2019

Jobs PATH, Cholera and WASH Program Officer

Cholera and WASH Program Officer

PATH is a global organization that works to accelerate health equity by bringing together
public institutions, businesses, social enterprises, and investors to solve the world’s most pressing health challenges. With expertise in science, health, finance, technology, advocacy, and dozens of other specialties, PATH develops and scales innovative solutions—including vaccines, drugs, devices, diagnostics, and approaches to strengthening health systems worldwide.

We are seeking a WASH Program Officer to be based in Dar es Salaam, to provide technical expertise in the implementation of cholera prevention and WASH-related activities in Tanzania. The Cholera/WASH Program Officer will support planning activities on cholera outbreak and surveillance protocol development, and other related activities. S/he will provide oversight to WASH evaluation activities in Arusha and Kilimanjaro regions. The WASH Program Officer will work closely with CDC/PATH Tanzania to provide leadership on national Cholera/WASH planning activities and strategies and will represent the project in-country. This position operates under the management and oversight of the Global Health Security project and reports to the Global Program Officer, Global Health Security in Seattle, USA.

Specific Duties And Responsibilities

  • Serve as liaison between CDC-Atlanta, CDC-Tanzania, WHO, Ministry of Health, Community Development, Gender, Elderly and Children (MoHCDEC) and other Ministries to help finalize, validate and implement Tanzania’s Cholera Control or Elimination Plan.
  • Coordinate in-country site visits between CDC-Atlanta based staff and partners (including obtaining MOH and PO-RALG invitations/approvals).
  • Assist with development of Vibrio cholerae outbreak response and surveillance protocol.
  • Provide oversight of WASH evaluation activities in health care facilities (HCFs) and communities in Arusha (e.g., hire and supervise enumerators, brief district health officer (DHO) about water treatment program and evaluation to obtain approvals and support, supervise evaluation field activities, disseminate evaluation results to stakeholders).
  • Assist with piloting of WHO-based rapid water quality assessment tool at the regional level.
  • Work with Ministry of Water, MoHCDEC, local government, water utilities, CDC to develop and implement water quality monitoring surveillance system following rapid WASH assessment.
  • Work closely with Global Health Security Agenda partners, regional and country technical leads and other stakeholders to ensure a coordinated approach to project implementation.

Required Experience

  • Master’s degree in Civil Engineering, Public Health, or related discipline.
  • At least five years of experience in cholera or WASH management, from starting up programs to working in emergency and transitional contexts.
  • Experience residing and working in Tanzania.
  • Familiarity with USG programs.
  • Experience working in WASH space.
  • Knowledge of humanitarian standards and codes, including SPHERE.
  • Strong analytical skills and the ability to use data for decision making.
  • Strong written, oral, and presentation skills in English.
  • Demonstrated interpersonal skills in facilitation and stakeholder engagement/coordination.
  • Experience working in Sub-Saharan Africa.
  • Willingness and ability to travel up to 30% within Tanzania and other travel as needed.

Candidates must have legal authorization to work in Tanzania.

PATH is dedicated to building an inclusive workforce where diversity is valued.

PATH is an equal opportunity employer. Every qualified applicant will be considered for employment. PATH does not discriminate based on race, color, religion, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

DEADLINE: August 21, 2019


Jobs G4S Tanzania, Sales Executive

Sales Executive ;– Security Services

Application deadline 2019-09-23
;Minimum Qualification Bachelor
Years of Experience 2 years

Do you have at least two years of experience selling services that deliver value & effectiveness & have a pipeline to convert?

If you are confident, highly computer literate, able to communicate effectively in English and possess a valid driving license, you may be the right person to join the sales team of the World’s leading provider of security services.

As Sales Executive you will identify, pursue and convert opportunities to provide customers with technology enabled security services that offer customers effective solutions.

We offer an attractive base salary, uncapped commission and a vehicle or allowance if you own your own car.

Applications are invited from Tanzanian Women and Men that have current experience selling B2B services at C suite level. As this is a senior position reporting directly to the Head of Sales you are likely to hold a professional qualification, be highly numerate and have a contacts

If you meet the criteria for either of these role then send your CV and a one page letter explaining why you are right for the role to ;

Jobs Winrock International, Finance and Administrative Officer

Job Title: Finance and Administrative Officer

Employer: Winrock International

Job Summary
The ARISE program is a high-quality, results-oriented program to prevent and help eliminate child labor through improved awareness of the hazards of child labor, greater livelihoods opportunities for vulnerable households, and improved access to education for children and youth. The position has an anticipated start date of September 1, 2019.
Minimum Qualification: Bachelor
Experience Level: Management level
Experience Length: 7 years
Tabora, Tanzania

The F&A officer is responsible for overall administrative and financial management of ARISE Tanzania project. The position will be responsible for providing effective and efficient financial and administrative services such as processing and maintaining all field payments/ financial transactions, financial vouchers, bank accounts, payroll and maintaining staff personnel files, etc. The position will be reporting to the Tanzania Program Manager.
Specific responsibilities of the Finance and Administrative Officer include but are not limited to:

Financial Accounting and Management

Manage relations with banking institutions, the medical insurance provider, the Tanzania Revenue Authority (MRA), etc.

Make payments to staff, vendors, and different suppliers following WI approval processes and policy.

Regularly update the Field Office Vouchers (FOVs), Receipt Vouchers (RVs), and Journal Vouchers (JVs).

Develop a monthly payment tracker to take note of when different payments such as office rent is due as per the contracts.

Maintain bank, cash, and checkbook records as per Winrock and donor record-keeping policies.

Prepare monthly payroll, Pay as You Earn (PAYE) taxes, including the recording of applicable benefits in the payroll spreadsheet.

Financial Reporting and Budgeting

Submit monthly field financial report to the Home Office on a timely basis each month.

Submit wire requests to Winrock Home Office on a timely basis each month.

Submit hard copies of Field Office Vouchers (FOVs) to the Regional Office on time each month.

Assist the Program Manager and other team members to develop quarterly financial projections/forecast and any other budgeting aspects.

Administrative Responsibilities

Provide administrative assistance to the Program Manager.

Maintain office filing.

Assist field office recruitment.

Maintain staff personnel files.

Organize office meetings.

Assist project procurement.

Complete other tasks as assigned by Winrock.

Successful candidates will have at least seven years’ progressively responsible experience working on donor-funded programs.
Education: University degree in accounting, finance, or other relevant field of study is required. Master’s degree preferred.


At least seven years’ experience in F&A/operational management, including a background in procurement, human resources and staff management, and financial and administrative compliance.

International development experience in a similar position.

Experience in the management of field offices is a plus.

Ability to problem-solve, foster teamwork, adhere to the highest ethical standards, and meet deadlines and deliverables essential.


Fluency in English and Swahili required.

Demonstrated effective interpersonal skills, creative problem solving, and conflict management skills.

Ability to communicate and coordinate effectively and proactively with regional ARISE office, regional WI office, as well as home office staff.

Excellent oral and written communications skills; demonstrated ability to interact effectively and sensitively with multicultural staff, external donors, and collaborators is essential.

Computer literate.

How to Apply?
Please manually apply for this job using the details below:
For completion of other details click/copy and paste the below link;


New jobs Halotel Tanzania

Service Project Manager

Rewarded in 2017 by the Stevie International Awards as the Fastest Growing Enterprise in the Middle East and Africa, Halotel have proven its ambition to become the leader in the telecommunication market in Africa.

As part of the international Vietnamese telecommunication group “Viettel Group”, Halotel strive to provide the best service with high technology and reasonable price in Africa. With more than 20,000 km of Fiber Optic Cable, Halotel’s network is the most reliable connection at high-speed covering up to 95% of the Population in Tanzania.

Viettel Tanzania Plc/Halotel is always looking for individual who are Professionals, Talented and Passionate about telecommunication as we are, to join our Family in building the Fastest Growing Telecom in Tanzania.

Viettel Tanzania Plc is currently seeking to employ Service Project Manager who will be ready to work with Halotel.

Primary responsibilities for service project manager

Responsible research and managing the deployment of new service.

Coordinate with units to integrate and test new services.

Strategic Planning, reviewing and evaluating business policies of services.

Pricing strategy and implement it to ensure profitability of the VAS & Digital services.

Planning, Creating and managing regular Advertisement of the service.

Collaborate and communicate with other service teams in order to achieve time to market effectiveness and organizational efficiency.

Risk management to minimize project risks.

Progress report and analysis of services performance.

Support on periodical Service development / Upgrades and service management on need basis.

Signed new service agreement and maintaining partner relationship.


A Strong results-oriented individual and Strategic thinker.

A team player, able to work well with other teams.

Ability to engage in effective and persuasive negotiations.

Knowledge and interest about Music, Games and other entertainment services.

Effective communicator and presenter.

Employment benefits:

Attractive remuneration based on the experience and result outcome.

Company Health Insurance

Employee allowances.

Qualifications and experience

Working experience of more than 1 years

Working experience in telecommunication sector will have more advantage

Able to work under high pressure.

University degree in Business Administration, Project Management or related subjects.

Fluent in English (written/spoken);

Self-starting individual with the ability to work independently on issues with minimal supervision;

Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) and database management


All over the country
Beware of Fraud: Employers advertising their positions on the BrighterMonday platform are not supposed to receive payment from job seekers. If an Employer asks you to pay during the application process, please report it to us through this number [mobile number removed]

Viettel Tanzania Plc/Halotel is always looking for individual who are Professionals, Talented and Passionate about telecommunication as we are, to join our Family in building the Fastest Growing Telecom in Tanzania.


Job Opportunity at Shell, Economics Advisor

Economics Advisor

Shell Exploration and Production Tanzania Limited, a Subsidiary of Royal Dutch Shell Plc is the operator of the deep-water Blocks 1 and 4, offshore Tanzania. Following a successful exploration and appraisal campaign, large enough quantity of gas has been discovered to underpin an onshore LNG project.

The role of the Economics Advisor is to contribute to maximizing Shell’s Upstream and Integrated Gas business value, preparing economic analysis for the Shell’s operated offshore Blocks 1 and 4.

The Economics Advisor is a core member of the multi-disciplinary opportunity team focusing on integrating valuation assumptions, maintaining and developing economic models and delivering value insights to enhance the opportunity value proposition in close co-operation with the other members of the Asset team.

The pivotal nature of the economist’s role in the opportunity team exposes the economists to each of the different disciplines, building a detailed understanding of all the value drivers based on each of the disciplines valuation assumptions.

The Economics Advisor ensures version control of input assumptions, models and output is maintained and accessible to their Team Leads at any time.

The Economics Advisor is expected to gain substantial experience in Integrated Gas value chains; fiscal systems insights, identifying value drivers and using value drivers to improve value propositions, and internal/external stakeholder management.

The Economics Advisor supports the preparation of commercial negotiating strategies and occasionally participates in negotiations, particularly in cases where open-book economics are applied, fiscal systems are being shaped, and when it is beneficial to understand third party positions.

The Economics Advisor actively seeks timely feedback from stakeholders, shares knowledge, experience and practices worth replicating.

The Economics Advisor actively contributes to the continuous improvement in understanding of the business context the project operates in, through external engagements with the Tanzanian stakeholders


  • Strong analytic and diagnostic skills.
  • A minimum of bachelors degree in Economics or equivalent with at least 3 year in the extractive industry.
  • Excellent computer skills with a high level of proficiency in Microsoft Office Suite products, specifically Excel.
  • Ability to quickly absorb and adapt to ways of working in economic modelling and analysis.
  • Ability to extract insights from analysis to aid management decisions. •
  • Knowledge of / experience with petroleum economics and international petroleum contracts is a requirement.
  • Good external networker who can bring together information from different sources.
  • Strong team player with the ability to work with colleagues from different background and culture.
  • Energetic, Self-starter and an excellent verbal, visual and written communicator.
  • Excellent interpersonal skills with the ability to quickly build internal / external networks.
  • Strong preferences for candidates with experience in dealing with Government bodies.

Fluent in English required.

Closing date for applications: 15-08-2019

Reference ID115539BR


Job Opportunity at Bayer East Africa Ltd, Customer Care Manager

Customer Care Manager



  • Responsible for managing the Order-To-Cash (OTC) process in the country.
  • Ensure Customer Satisfaction by ensuring timely Complaints closure and timely Customer Incentives pay-out.
  • Act as primary contact for accounts regarding all information pertaining to the account: order status, credit, complaints, channel inventory, MOS (Move-Out-Sales) and POG movement.
  • Provide sales support for POG/EI tracking, rebates, returns management and analytics
  • Work closely with Sub Region Planning Control Tower and participate in the Country S&OP team to understand Demand Supply balance and implement Logistics action plan.
  • Liaise with respective functional leads (sales, marketing and finance) to ensure that customer operations strategies and activities are integrated and aligned.
  • Responsible for all Logistics (transportation and warehousing) and import export transactions in the country for RC
  • Ensuring Trade Compliance (Logistics Operational Compliance) and adhere to Business Conduct policy for all import / export and local Logistics movement and setting up strong compliance processes working closely with Regional Trade Compliance Lead
  • Identify means to enhance Customer Satisfaction and work closely with Hub / Global teams to implement Customer Care initiatives in the country
  • Work closely with plant team to fine tune production schedules to support S&OP decisions and Logistics tactical plan
  • Track and monitor Perfect Order Metrics and identify opportunities for improving the KPIs
  • Manage logistics provider to deliver efficiency with least cost and drive safety awareness programs to vendors
  • Long term planning for logistics cost, warehouse cost and the needful of resources requirement
  • Drive all related customer care saving cost on monthly basis
  • Develop and retain Supply Chain talent in country

Functional Competencies:

  • Excellent communication skills
  • Attention to detail, very well organized, accurate
  • Works pro-actively while anticipating needs of the team and initiating actions to provide solutions.
  • Working effectively with teams and networks across geographic, political, demographic, functional and other cultural and organizational boundaries.
  • Able to work under pressure, conforming to changing demands with good interpersonal skills.
  • Ability to self-motivate and maintain a positive attitude, with the desire to be an integral contributor to the completion of organizational projects and goals.
  • Reacts quickly to unexpected changes and the ability to solve problems very independently.
  • Available for Minimal Travel for training and building relationships with Planning and Inventory management functions.

Core Competencies:

  • Result oriented.
  • Agility; able to promote and adapt quickly to changes and show high level of comfort with ambiguity
  • Strong influencing skills
  • Supports thinking beyond boundaries
  • Continuous improvement mindset
  • Good interpersonal skills with ability to work collaboratively in a team setting with genuine respect.
  • Works pro-actively while anticipating needs of the team and initiating actions to provide solutions.
  • Ability to develop effective and accurate documentation appropriate to various audiences and purposes.


Required Qualifications:

  • Bachelor or Master in Inventory Management/customer Operations / Supply Chain / Logistics studies.
  • Knowledge of Supply Chain Management.
  • Advanced Excel, PowerPoint and computer skills.
  • Fluency in English, other languages are desirable.
  • 3++ years’ experience in Ag Industry with extensive experience in Customer Service /Supply Chain Areas.
  • SAP Proficiency
  • Bayer successfully completed the acquisition of Monsanto in June 2018, bringing together Monsanto’s leadership in seeds and plant traits with Bayer’s leadership in chemical and biological crop protection. By joining forces, we will create even more extensive career opportunities for talent around the world. We’re a global team working to shape agriculture through breakthrough innovation that will benefit farmers, consumers, and our planet.

While we are now Bayer, we will continue to hire using separate career sites until we can integrate our career platforms.


Job Opportunity at Oryx Energies, Lubes Marketing & Technical Services Engineer

Lubes Marketing & Technical Services Engineer

An oil distribution company is looking for a qualified candidate to fill the position Lubes Marketing & Technical Services Engineer based in Dar es Salaam.


The holder of this position will be expected to Plan and implement effective pre and after sales technical services support to Company’s marketing activities covering all range of lubricants to enhance customers satisfaction and confidence level to ensure technical competitiveness in the market place.


  • Carry out frequent business surveys to ensure the company has adequate lubes range in the market,
  • To recruit Lubricants customers in line with Company Processes and procedures
  • Prepare lubes equivalent charts and carry out lubrication surveys to ensure all customers use right lubricants,
  • To Carry out marketing intelligence from other Lubes players and analyse customer integrity and risks associ­ated with lubes business, To support customers on oil and equipment condition monitoring
  • To work with lubes team to prepare/review lubes prices & budgets and sales forecasts,
  • Ensure the company has adequate product range (grades and packages) in the business area,
  • Ensure customers apply right lubricants, Prepare lubes equivalent to new customers and carry out lubrication surveys.
  • Ensure data sheets are available, correct and interpret the same to the customers,
  • To support customers and solve lubes related issues including condition monitoring,
  • Work with sales team to prepare budgets and sales forecasts. Carry out promotion activities as directed from time to time.
  • To identify the gap between the current product range and actual market requirement and fill the gaps,
  • To develop and maintain very good relationships with customers, partners and the sales team,
  • To monitor the customer satisfaction regarding quality of products and services and solve/report immediately any issues that may compromise quality of products and services.


  • BSc (Eng) in Mechanical or Petroleum Engineering
  • Detailed understanding of petroleum products, market and logistics.
  • Knowledge on lubes application points (equipment) and Exposure on sales and marketing procedures
  • Product knowledge (lubes)
  • 4-5 years’experience


Interested Candidates should forward their application letters, detailed CV’s, copies of relevant certificates and any testimonials which will support your application to

Deadline 15th August 2019.

United Nations, Audio Visual Technology Officer

Job Opportunity at United Nations, Audio Visual Technology Officer


This position is located in the Information Technology Support Section (ITSS), Registry, of
the IRMCT Arusha branch. The candidate will work under the direction of the Information Systems Officer and the supervision of the Chief, Information Technology Support Section. *Appointment of the successful candidate to this position will be subject to budgetary approval.


Within limits of delegated authority, the Audio-visual Technology Officer, FS-6, will carry out the following duties:

  • Supervises the staff and work of the IT Court Support Units and coordinates audio-visual operations during court sessions of both branches of Mechanism.
  • Plans, develops, and oversees the implementation of audio-visual information technology projects, in close cooperation with the Information Technology Services Section, Court Support Services Unit, External Relations Office, MARS and other sections staff in both branches of the Mechanism;
  • Provides coordination planning, support and maintenance of audio-visual technology across both branches of the organization;
  • Coordinates the identification evaluation, procurement and delivery of specialized audio-visual technology equipment;
  • Oversees the installation, operation, maintenance, repair, upgrade and management of all audio-visual technology assets and related technical systems;
  • Establishes performance standards for audio-visual technology and related multi-media equipment and services, and recommends corrective measures to improve service quality and operational performance;
  • Identifies appropriate standards to procure necessary audio-visual technology and multimedia equipment at the least cost and in the most expeditious manner;
  • Provides support for the development of specifications for procurement of equipment;
  • Evaluates vendor proposals, performs tests and recommends selection of audio-visual technology and related multimedia equipment;
  • Installs, operates and maintains a diverse range of audio-visual technology equipment, including broadcast equipment and other studio equipment, computer assisted systems, tools and software, video-conferencing systems, court evidence and distribution equipment including smart technology and other associated ancillary systems and support equipment;
  • Coordinates specialized needs, rental of equipment, liaising with international press, NGO representatives and vendors to support special events and press conferences;
  • Recommends technical hardware and software improvements to enhance service delivery;
  • In close cooperation with the Information Technology Services Section, Court Support Services Unit, External Relations Office and MARS, the Audio-visual Technology Officer establishes procedures for the operation and maintenance of Court, Conference and Public Information systems;
  • Plans and supervises the audio-visual and related systems technical and operational support services for the branches and field offices;
  • Provides technical input to services related to the planning, implementation and maintenance of audio-visual technology projects;
  • Oversees the installation, operation, maintenance, repair, upgrade and management of all public information, audio-visual technology, videoconference assets and related technical systems;
  • Ensures proper care in the use and maintenance of equipment and supplies;
  • Provides inputs for annual technology and equipment budget requests and control expenditures;
  • Conducts research on new technologies as requested; keeps abreast of development in the field; leads in testing and evaluating new products and technologies;
  • Determines Audio-visual technology training and support requirements and oversees the provision of such training to IT audio-visual technicians and other staff requiring familiarization in the use of technology, as necessary;
  • Performs other related duties as required.


  • Professionalism: Ability to provide audio-visual coverage in multi-camera, live video environments. Extensive knowledge of operational requirements in a court setting. Working knowledge of UN procurement policies.
  • Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations.
  • Client Orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions.
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
  • Technological Awareness – Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.


  • Managing Performance – Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.
  • Judgement/Decision-making – Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organisation. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

High school diploma or equivalent. Technical or vocational certificate in audio-visual technology or a related field is a requirement.

Work Experience

  • Minimum of ten (10) years of experience in the field of audio-visual technology, preferably in area of court operations and including coverage of multi-camera, live-video environments. Proven experience in planning, implementing, and managing complex audio-visual projects.
  • The minimum ten (10) years of relevant work experience is reduced to 5 years for candidates who possess a first level university degree.


  • English and French are the working languages of the Mechanism. For the post advertised, fluency in oral and written English is required. Working knowledge of French and/or Kiswahili is an advantage.

There may be a technical test followed by a competency-based interview.

Special Notice
The appointment is limited to the International Residual Mechanism for Criminal Tribunals. *Appointment of the successful candidate to this position will be subject to budgetary approval. Appointment of the successful candidate on this position will be limited to the initial funding of the post. Extension of the appointment is subject to the extension of the mandate and/or the availability of funds. As the international tribunals are not integrated in the Secretariat, UN Staff Members serve on assignment or secondment from their parent department/office if selected. Appointments of staff members in the United Nations are subject to the authority of the Secretary-General. Staff Members are expected to move periodically to new functions in accordance with established rules and procedures, and may in this context be reassigned by the Secretary-General throughout the Organization based on the changing needs and mandates.

United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

Posting Period: 05 August 2019 – 03 September 2019